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All Celestina pieces are crafted from high-quality sterling silver with premium plating options—either triple-layer 18k gold plating or rhodium plating for enhanced durability and beauty.
Are your pieces really waterproof?
Yes! Our jewelry is water and soap resistant, making it perfect for everyday wear. You can wash your hands, get caught in the rain, or wear them during daily activities without worry.
Will the plating fade or tarnish over time?
With proper care, our premium plating maintains its beauty for years. Our triple-layer gold plating and rhodium finish are specifically designed for lasting color retention and tarnish resistance.
How long does it take for my order to be processed and shipped?
Standard shipping: 3-5 business days
Express shipping: 1-3 business days
Processing and shipping times may vary depending on the items you've ordered and the shipping method selected. You can find an estimated timeline for your order at checkout.
Can I return a product if I have opened it or used it?
We understand that sometimes a product may not meet your expectations even after you've opened or used it. Depending on the product and the condition it's in, we may be able to offer a return or exchange.
Please email us for more info.
How long does it take to receive a refund after a return has been processed?
Once we've received and processed your return, it can take several business days for your refund to be issued. The exact timeframe may depend on your payment method and bank processing times.
FAQ
Need Help? We've got you covered!
What materials are your jewelry pieces made from?
All Celestina pieces are crafted from high-quality sterling silver with premium plating options—either triple-layer 18k gold plating or rhodium plating for enhanced durability and beauty.
Are your pieces really waterproof?
Yes! Our jewelry is water and soap resistant, making it perfect for everyday wear. You can wash your hands, get caught in the rain, or wear them during daily activities without worry.
Will the plating fade or tarnish over time?
With proper care, our premium plating maintains its beauty for years. Our triple-layer gold plating and rhodium finish are specifically designed for lasting color retention and tarnish resistance.
How long does it take for my order to be processed and shipped?
Standard shipping: 3-5 business days
Express shipping: 1-3 business days
Processing and shipping times may vary depending on the items you've ordered and the shipping method selected. You can find an estimated timeline for your order at checkout.
Can I return a product if I have opened it or used it?
We understand that sometimes a product may not meet your expectations even after you've opened or used it. Depending on the product and the condition it's in, we may be able to offer a return or exchange.
Please email us for more info.
How long does it take to receive a refund after a return has been processed?
Once we've received and processed your return, it can take several business days for your refund to be issued. The exact timeframe may depend on your payment method and bank processing times.
