Privacy Policy
Your privacy matters to us. Here's exactly what we collect, how we use it, and how we protect it.
Last updated: April 2026Who We Are
This Privacy Policy applies to Celestina Jewels, operated in the United States. When you visit our website or place an order, you trust us with your personal information. We take that responsibility seriously.
If you have any questions about this policy, contact us at bycelestinajewels@gmail.com.
Information We Collect
We collect information you provide directly to us when you place an order, create an account, or contact us. This may include:
Personal identifiers — name, email address, phone number
Shipping & billing information — mailing address, payment details
Order information — items purchased, order history, transaction details
Communications — messages you send us via email or contact forms
Browsing data — pages visited, time spent, device type, IP address (collected automatically via cookies)
How We Use Your Information
We use the information we collect to:
Process and fulfill your orders, including sending order confirmations and shipping updates
Communicate with you about your order, returns, or any questions you have
Send marketing emails and promotions — only if you have opted in
Improve our website, products, and customer experience
Comply with legal obligations and prevent fraud
We will never sell your personal information to third parties. Ever. Your data is used only to serve you better.
Sharing Your Information
We only share your information with trusted third parties who help us operate our business, and only to the extent necessary:
Shopify — our e-commerce platform, which processes orders and stores customer data securely
Payment processors — such as Stripe or PayPal, to handle transactions securely. We never store your full payment details.
Shipping carriers — your name and address are shared with our carrier to deliver your order
Email marketing platforms — only if you have subscribed to our newsletter
Cookies
Our website uses cookies — small text files stored on your device — to improve your browsing experience, remember your preferences, and analyze site traffic.
Essential cookies — required for the website to function (cart, checkout, login)
Analytics cookies — help us understand how visitors use our site (e.g. Google Analytics)
Marketing cookies — used to show relevant ads on other platforms (e.g. Meta Pixel)
You can control or disable cookies through your browser settings at any time.
Your Rights
You have the right to access, correct, or delete the personal information we hold about you. You may also opt out of marketing communications at any time.
To unsubscribe from marketing emails, click the unsubscribe link in any email we send
To access or delete your data, contact us at bycelestinajewels@gmail.com
We will respond to all data requests within 30 days
Data Security
We take reasonable precautions to protect your personal information from loss, misuse, and unauthorized access. Our website uses SSL encryption and our payment processing is handled by PCI-compliant providers.
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically.
Contact Us
Questions or concerns about your privacy? We're here.
Your Data. Your Trust.
Our Responsibility.
We built Celestina on honesty — and that extends to how we handle your information.
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